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Professional Service

Comprehensive solutions for your mining equipment

Technical Process

Technical Process

Henan Kolev Equipment Technology Co., Ltd Always adhere to the quality policy of "survival through quality, development through technology".

1

Consulting services

Consultation on equipment or production line issues, quick response within 30 minutes

2

Installation and debugging

Engineers provide on-site installation guidance, debugging and operation of equipment

3

Technical training

Regular free training on maintenance and upkeep for customers

4

24h customer service

24-hour customer service online, accepting service requests

5

After-sales service

Provide customers with comprehensive after-sales service

6

Perfect after-sales

Implement multi-year tracking services for the equipment sold

Service Guarantee

Service Guarantee

Henan Kolev Equipment Technology Co., Ltd's services are not limited to traditional pre-sales, but also focus on after-sales service after customers purchase equipment.

Pre-sales

Based on the specific project of the customer, estimate production capacity, environment, and other factors to tailor recommended equipment for them.

During-sale

Provide installation and debugging of equipment for customers, ensuring smooth operation and optimal performance.

After-sales

After the user's device is officially put into use, professional technical personnel will regularly follow up on the operation of each device and provide equipment training for customers.

Fault Repair

Fault Repair Services

Innovation drives development, quality builds brand. All products have passed ISO9001:2000 quality system certification and EU CE certification.

Online and offline communication
1

Communication

Online and offline communication

Tailored recommendation
2

Recommendation

Tailored recommendation or customization

Specialized vehicle transportation
3

Transportation

Specialized vehicle transportation and delivery

Installation and debugging
4

Installation

Customer acceptance, installation, and debugging

After-sales service
5

After-sales

Comprehensive after-sales service

Fast Delivery

Quickly Supply Product Accessories

We have established a comprehensive accessory supply system, with a large accessory supply warehouse, a reserve of professional spare parts, and a complete range of models. As long as customers have accessory needs, we will quickly supply the required accessories to ensure that customers can obtain the spare parts needed for product use and maintenance in a short period of time.

Professional Technical Team

A high-quality and professional service team, standardized service processes, diversified service channels, a sound customer follow-up management mechanism.

ISO Certified CE Certified
Free Consultation

Not sure which ball mill to choose?

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